Troubleshooting

• No print jobs showing up in Groovix Print - Power off the printer, wait 30 seconds and power it back on. If the print jobs still aren't showing up after refreshing the queue, open a terminal window on the Reservation Station that controls the print queue and run the following commands: /etc/init.d/cups stop to stop the CUPS service. Then type /etc/init.d/cups start to start the CUPS service. After this, refresh the print queue, and any queued print jobs should appear.

Terminal Commands for troubleshooting

• ps aux - shows the current running processes
• dmesg - displays a list of the most recent errors encountered by the operating system

See Also

• Groovix Log Files